Privacy Policy
At Harittva Organics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
When you visit or place an order on our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and information necessary to process your payment.
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and activity on our website.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Provide customer support and respond to enquiries.
- Send order confirmations, shipping updates, and other transactional communications.
- Improve our website, products, and customer experience.
- Prevent fraudulent or unauthorized transactions.
- Send promotional communications where you have provided consent or where otherwise permitted by applicable law.
- Comply with legal and regulatory requirements.
3. Payments
Payments made through our website may be processed by third-party payment service providers. Harittva Organics does not directly store complete credit or debit card details where payment processing is handled by these providers.
Your payment information is handled according to the privacy and security practices of the applicable payment provider.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping and delivery partners, website and e-commerce service providers, analytics providers, and other partners required to fulfil your order or provide our services.
We may also disclose information when required by law or to protect our legal rights.
5. Cookies
Our website may use cookies and similar technologies to remember your preferences, maintain shopping-cart functionality, understand website usage, improve performance, and support advertising or analytics where applicable.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain business and transaction records, resolve disputes, and meet applicable legal requirements.
8. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, updating, or deletion of certain information.
To make a privacy-related request, please contact us using the details provided below.
9. Third-Party Services
Our website may contain links to or use services provided by third parties. Their handling of your information is governed by their own privacy policies, and Harittva Organics is not responsible for the privacy practices of independent third-party websites or services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements. The latest version will be published on this page with an updated revision date.